Shipping & Delivery
We accept payment made by all major credit cards and Paypal as a payment method. Our payment service provider is Secure Trading which is one of the largest independent payment service providers in the UK and uses the most advanced software available to encrypts your credit or debit card detals. As you checkout at from florasgifts.co.uk you will be taken to the payment page. The URL of this page begins with https:// - this means that the page is hosted on a secure server and all transactions taking place are encrypted, so your card details are protected. Financial details are never left unencrypted on any part of our system, and are never sent by Internet email.
All debit and credit card holders will be subject to validation and authorization by us and the card issuer to maintain security and prevent fraud. For added security we DO NOT see or store any or your card credit or debit card details. So rest assured that your details will be handled safely.
We also accept payment via paypal. The world largest online payment system. PayPal automatically encrypts your confidentail information from your PC to ours using Secure Sockets Layer Protocol (SSL). You can read more information of Paypal payment details HERE.
SHIPPING TO THE UKPlease note that each item has individual despatch time and they're usually sent out as and when they've ready. Please refer product delivery information or description tab.
We offer Free Standard UK Delivery On All Orders. Most of our items goes out by Royal Mail 24Hour and courier for heavier items. If you do require a little quicker than your estimated delivery date please contact us first before placing your order.Express Delivery
You can opt out to upgrade your delivery via Express Delivery at the checkout. Please refer to Product delivery tab or description if qualified for express delivery. All orders with in the UK are charge at a flat rate of £7.99. Orders must be received before 12:00 noon Monday to Thursday for next day delivery. Orders placed after 12:00 noon on a Friday will be delivered Tuesday. Weekend delivery is not available. Our express delivery is estimated between 24 to 48 hours. Please check individual product page description if your item is eligible to express delivery. During Christmas time when we are processing a high volume of orders, you may wish to select this option as Express Delivery are always given a priority.
International P & P Shipping
Europe: Delivery usually takes 4 to 10 working days after despatched (Contact Us)
U.S, Canada and Rest of The World: Contact Us For Quote. Delivery would take up to 10 working days and sometimes would take longer. Please note that personalised items can take up to 10 working days therefore you items will approximately arrive with in 2 weeks time or more from date of order.Customs and Taxes applies will be shouldered by the buyer.
Please note that working days is from Monday to Friday (9:30a.m. to 5:30p.m.) in which we only process orders on this timescales but you can place your order 24/7. Orders received after 12:00 noon will be process the following day. Orders received on a Friday after 12:00 noon will not be process until Monday. All deliveries and timescales on this website do not include weekends or bank holidays.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers.
**Please NOTE that in events that your items are returned to us by postal services or courier a resend charge will be applied.